It’s a decent pillow, but not worth the price in my opinion. I can’t lay flat, which is what you have to do to enjoy the benefits of this pillow. I was willing to give it a shot even knowing this, so I take full blame, hence giving it four stars. My head does feel cradled nicely in the center, and the pillowcase is very soft.
I am a fan of the customer service. My first pillow came smelling of mold and was quickly and easily replaced.
The pillow actually makes for a very good between the knees pillow, this just isn’t enough to justify the cost.